FAQS
Useful Information
DO YOU OFFER GLUTEN FREE ITEMS?
I can use all Gluten Free ingredients for my cakes but they are still made in a kitchen that uses gluten.
DO YOU MAKE ANY VEGAN ITEMS?
Yes! I love making vegan and healthier items. (Not all vegan is created the same) My recipes use high quality, non GMO, organic when possible ingredients.
CAN YOU SHIP ITEMS?
At this time, I am unable to ship cakes. I can deliver in a 50 mile radius from Hilton Head Island. Delivery fees may apply. Or I can arrange for pick up.
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I am not responsible for any damage or issues after setup is complete. I deliver and set up cakes so if anyone else touches it after I leave, I am not responsible for any issues. My cakes are set up professionally and appropriately. Most optimal temperatures for a cake is in a cool air conditioned space without direct sunlight.
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If you choose to pick up the cake, once it leaves my facility, you assume all liability and responsibility for the condition of the cake. You can refrigerate the cake before your event but remove it 30 minutes - 1 hour prior to the event for the best quality.
HOW DO I ORDER A CAKE OR CUPCAKES?
I prefer to do it via email or chat so all the details are kept in written form. I am however able to speak via phone but will confirm everything after via email before the order is placed.
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As it’s just me, I do have a limited number of cakes I can do, so I recommend ordering your cake in advance as much as possible.
WHAT ARE YOUR CAKE PRICES?
I have a starting price list for all my cakes on my website. All cakes are unique and customized so the approx price is given 48 hours after initial contact once all information is gathered. Any additions after the final quote may increase price further. The quote is valid for 2 weeks only.
HOW CAN I PAY FOR MY CAKE(S)?
I accept card payments, cash and Venmo.
CAN I DO A CAKE TASTING?
Cake tastings are additional. Email me at chloebradleycreations@gmail.com for more information.
DO YOU REQUIRE A DEPOSIT?
There is a $100 deposit required to hold date. Anything less than $100 requires full payment in advance. Any remaining balance is due 1 week before event. I accept cash, Venmo and card payments through Square. I will send a link once the order is requested to pay deposit.